Frequently Asked Questions
We Have Answers
At EXTENDICare, we strive day in and day out to serve as a helpful resource to those in need. From adult and elder care to a range medical staffing services, we’ve identified some of the most frequently asked home care provider questions – and answers – to guide you in the right direction.
Who decides which services are booked and how is that determined?
We decide together. Every person is unique. Determining appropriate services is a collaborative effort with the client's needs at the center of the discussion. The discussion may include others involved in the client's care, such as family members, social workers, discharge planners, medical staff and other care workers. We meet with the client and all appropriate people before we start service. There is no cost or obligation connected with this initial meeting. The end result is a written Plan of Care that outlines the services we will provide.
Where do you operate geographically?
We serve all of Trinidad and we are currently working on opening an office in Tobago.
How do I get started?
Request a Quote and include a note about your needs or call us toll-free at 868.123.4567. Let’s talk to see how we may best be of service. Depending on what you feel is necessary, we can arrange a time to schedule a personal assessment so we can complete the picture.
What times of the week do you provide services?
24 hours a day, 7 days a week, 365 days a year.
What is Home Care?
No matter what your situation may be, our Caring Heart HomeCare& Nursing team can handle all of your non-medical & medical home care needs. We offer home care services that are versatile, flexible, and customized for your comfort, peace of mind, and well-being.
What is Companion/Homemaking service?
Activities and social engagement
Grocery List Planning
Errands (ex. Dry cleaning drop off/pick up)
What is Personal Care?
Sitter & Nanny services
Bathroom activity (supporting continence)
Walking and transferring (ex: moving from bed to wheelchair)
Communicating regularly with your larger healthcare team (through our caregiver & client care team communications)